Certification Details

Exam topic details

1. Standards and Concepts

  • 1.1. Identify the fundamental conceptual building blocks of networks.
    • TCP/IP model, OSI model, frames and packets, addressing
  • 1.2. Differentiate between bandwidth and throughput.
    • Latency, delay, speed test vs. Iperf
  • 1.3. Differentiate between LAN, WAN, MAN, CAN, PAN, and WLAN
    • Identify and illustrate common physical and logical network topologies
  • 1.4. Compare and contrast cloud and on-premises applications and services.
    • Public, private, hybrid, SaaS, PaaS, IaaS, remote work/hybrid work

2. Addressing and Subnet Formats

  • 2.1. Compare and contrast private addresses and public addresses.
    • Address classes, NAT concepts
  • 2.2. Identify IPv4 addresses and subnet formats.
    • Subnet concepts, Subnet Calculator, slash notation, and subnet mask; broadcast domain
  • 2.3. Identify IPv6 addresses and prefix formats.
    • Types of addresses, prefix concepts

3. Endpoints and Media Types

  • 3.1. Identify cables and connectors commonly used in local area networks.
    • Cable types: fiber, copper, twisted pair; Connector types: coax, RJ-45, RJ-11, fiber connector types
  • 3.2. Differentiate between Wi-Fi, cellular, and wired network technologies.
    • Copper, including sources of interference; fiber; wireless, including 802.11 (unlicensed, 2.4GHz, 5GHz, 6GHz), cellular (licensed), sources of interference
  • 3.3. Describe endpoint devices
    • Internet of Things (IoT) devices, computers, mobile devices, IP Phone, printer, server
  • 3.4. Demonstrate how to set up and check network connectivity on Windows, Linux, Mac OS, Android, and Apple iOS.
    • Networking utilities on Windows, Linux, Android, and Apple operating systems; how to run troubleshooting commands; wireless client settings (SSID, authentication, WPA mode)

4.0 Infrastructure

  • 4.1. Identify the status lights on a Cisco device when given instruction by an engineer.
    • Link light color and status (blinking or solid)
  • 4.2. Use a network diagram provided by an engineer to attach the appropriate cables.
    • Patch cables, switches and routers, small topologies, power, rack layout
  • 4.3. Identify the various ports on network devices.
    • Console port, serial port, fiber port, Ethernet ports, SFPs, USB port, PoE
  • 4.4. Explain basic routing concepts.
    • Default gateway, layer 2 vs. layer 3 switches, local network vs. remote network
  • 4.5. Explain basic switching concepts.
    • MAC address tables, MAC address filtering, VLAN
  • 5.5. Run basic show commands on a Cisco network device.
    • show run, show cdp neighbors, show ip interface brief, show ip route, show version, show inventory, show switch, show mac address-table, show interface, show interface x, show interface status; privilege levels; command help and auto-complete

Certificate Information

  • CategoryCisco
  • Certification NameCisco Certified Support Technician Networking
  • Certification date 12 July, 2025
  • Link verification